Leap Research Study Privacy Policy
Ipsos Insight, LLC, commonly known as “Ipsos”, is a specialist research agency registered in the state of Delaware and part of the Ipsos worldwide group of research companies. Ipsos’ full company details are: Ipsos-Insight, LLC, 360 Park Avenue South, 17th Floor, New York, NY 10010. This privacy policy explains how we use any personal data we collect from you when you join our panel, take part in surveys or use the panel members’ website.
For the purposes of such processing of personal data, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“General Data Protection Regulation”) the designated representative of Ipsos in the European Union is: Ipsos MORI UK Limited, a company incorporated and registered under the laws of England and having its registered office at 3 Thomas More Square, London, United Kingdom. The representative is mandated by Ipsos, in Ipsos' capacity of controller, to be addressed instead of the controller, on all issues related to processing, for the purposes of ensuring compliance with the General Data Protection Regulation.
Ipsos abides by all generally accepted professional industry standards and practices applicable to the advertising and marketing research industry including, without limitation, Insights Association, as such Ipsos abides by the Insights Association Code of Standards and Ethics and the International Code of Marketing and Social Research Practice issued by the ICC and ESOMAR, and other market research associated regulations and guidelines.
You can find further information about Ipsos on its website that can be found here: https://www.ipsos.com
The categories of personal data we may collect about you through your involvement in the Panel include:
- A – e.g. your name & job title, etc.
- B – e.g. your age & gender, etc.
- C – e.g. details about your relationship, status, etc.
Participation in this research is voluntary, and you are free to withdraw your consent at any time, either by not completing this survey or later by contacting us as described under: “Who to contact if you have any questions about this study or this privacy policy?”.
This privacy policy applies to any research activities on Leap Research Study.
Topics:
1. What personal data will Ipsos collect about you?
2. Why we collect personal data from you?
3. How will Ipsos use the personal data you provide?
4. Does this panel use Cookies or similar code?
5. Use of Digital Fingerprinting?
6. How long will Ipsos keep the personal data you provide?
7. How can you get access to your personal data, correct it, request its transfer and/or erasure?
8. How does Ipsos ensure your personal data is held securely?
9. Who to contact if you have any questions about this panel or this privacy policy?
10. Changes to this privacy policy
11. Useful Links
1. What personal data will Ipsos collect about you?
The categories of personal data we may collect about you through your involvement in the Panel include:
- Identification Data – e.g. your name, age, date of birth & gender, etc.
- Contact Data - e.g. your phone number, email address, postal address, etc.
- Data relating to your financial and economic situation – e.g. annual income / wages, tax situation, etc.
- Work Life Data – e.g. your profession and/or professional background, education, training, awards, etc.
- Electronic Connection Data – e.g. details about your computer, IP address, logs (See Paragraph 4 and 5)
- Photos and Videos
- Special Categories of Personal Data or Sensitive Personal Data (we will only collect this with your prior explicit consent) – e.g. your race and ethnicity, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health, data concerning sex life or sexual orientation, etc.
- Verbatims
We collect the personal data you provide by email and in completing our recruitment survey when you decide to join Leap Research Study (“Panel”). We also collect the personal data you provide when you voluntarily complete any of the surveys, participate in any other panel activities, email us, or you provide feedback, comments or other personal data on our panel members’ website.
In some instances, concerning our research, we may ask you to provide certain sensitive personal data, for example revealing your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership or data concerning health or sex life. You do not have to answer these questions and such questions will always include a "prefer not to answer" option. Responses to these questions will remain confidential unless you explicitly and freely consent to your responses to these questions, together with your personal data, being passed to research clients for further in-depth research analysis.
2. Why do we collect personal data from you?
We collect personal data in order to be able to conduct market research, which is the primary purpose of why we collect personal data from you. When you join our Panel, we enter into a contract with you, which is subject to this Privacy Policy as well as our Terms and Conditions.
In order to fulfil our obligations to you under this contract and invite you to appropriate surveys, we need to collect, process and profile the personal data requested during the recruitment or which you may subsequently add to your profile on the Panel website, which is processed using automated methods. This personal data is also required in order for us to send you any rewards and be able to contact you concerning any surveys.
We also collect additional personal data from you with your consent, in particular where you respond to any survey invitations we send to you or that you may otherwise voluntarily provide. Your response and participation in any survey is entirely voluntary. There may also be situations, where we seek additional consent or even explicit consent from you, where appropriate or required.
The overall operation and how the Panel works is described in more detail in our Terms and Conditions.
3. How will Ipsos use the personal data you provide?
We will use the personal data you provide to:
- Fulfil the terms of our contract with you.
- Keep a record of your membership of this panel.
- Send you invitations to participate in surveys or other panel activities that are relevant to you, based on the information you provide or may provide.
- Send you a SMS message to your mobile phone number containing a verification code, to verify your application and activate your Panelist account;
- Append your existing personal data to your responses for any surveys that you participate. This may include personal data such as geographical location or age, which will be appended to your responses for the purpose of analysing the survey responses and producing anonymous, statistical research results.
- With your explicit consent, which might be sought in a specific survey and limited thereto, to pass your individual survey responses together with your personal data to the client that is sponsoring this research panel. The client will use all of this information only for research purposes which will be explained in the relevant survey.
- Where you have explicitly consented and prior to your personal data being provided to the client for this, the client may also contact you, using the personal data you provided, to invite you to further participate in research they conduct.
· To create anonymous, statistical profiles of Panel membership based on the personal data provided by Panel members.
· With your consent, to pass your information to other Ipsos Group companies so that they may invite you to participate in research studies they are carrying out and that may be relevant to you;
· Send you email newsletters, announcement or other communications.
· Where you agree to take part in a product test to arrange for such product to be sent to you.
· For points redemption (only if applied) and incentive fulfilment
As part of our wider research and internet usage research studies, we may also:
- Send you invitations to participate in research on your smartphone via text message. You can opt-out of this research activity by emailing support@leapresearchstudy.com with the subject line ‘No survey invites through text message’.
- Detect if your computer or mobile device has a webcam attached so that we can send you invitations to take part in research that requires use of a webcam. You can opt-in to invitations for this research activity by changing your “Privacy Settings” here
We may also send your information to our sub-contractors or affiliated companies who carry out some work on our behalf, control and responsibility, for data hosting or as described in paragraph 5. Some of these sub-contractors may be based outside of European Union; however, they are required to abide by the same data privacy legal requirements and security arrangements as ourselves and will be subject to appropriate safeguards (as standard data protection clauses or EU-US Privacy Shield), a description of which can be obtained by contacting us as set forth in paragraph 9.
We will NEVER use your personal data for any purpose other than for market research or as described in this policy. Other than in relation to this Panel (like participating in further surveys), we will NOT try to sell you anything, nor use your information for marketing purposes. We will NOT try to sell you anything, nor use your personal data for marketing or advertising purposes. Nor will we ever pass your personal data to third parties for marketing or advertising purposes.
Access to your personal data will be limited to only those Ipsos staff involved in this Panel, or who need access to support the systems used for this Panel, such as the online survey and research data analysis systems or Panel portal. This may include staff in:
- Other Ipsos Group companies involved in this research, some of which may be in other countries.
- We may also share your personal data with our subsidiaries and affiliates and with service providers who perform services for us. We do not authorize our service providers to use or disclose any information, including personal data, except as necessary, to perform services on our behalf or to comply with legal requirements.
We will take all reasonable steps to ensure that any personal data we process is accurate, adequate, relevant and not excessive, given the purpose for which it was obtained. We will not process personal data obtained for one purpose for any unconnected purpose unless you have provided explicit consent for this.
In certain very specific cases, such as after you agree to take part in a product test or when you place an order to redeem prizes or awards, if applicable, in order to process the delivery of such item, Ipsos may forward your personal data or survey answers to another market research institute or supplier, as applicable, and may forward your personal data to an end client.
For more information about our Panel, Panel membership or information related to your membership of our panels, please contact our Panel Support Team as provided in paragraph 9.
4. Does this panel use Cookies or similar code?
Yes, the panel online surveys and panel website do use 'cookies'. These are small files stored on your computer. These files are only used where necessary for the survey or portal to work properly. Specifically, in respect of cookies, further details of what cookies are can be found by visiting www.aboutcookies.org.
By joining our Panel and taking part in our online research, you agree to our use of cookies and similar technologies (“Cookies”) and the collection of information from your PC/Laptop or other computing device you may use whilst taking part in our online research activities as outlined below.
We also automatically capture information about your operating system, display settings and browser type in order to ensure that the survey questionnaire is delivered in a form suited to the software your computer is using. If you participate in the Community using a mobile device (e.g. tablet or smartphone), we also capture the type and brand (e.g. iPhone). We do not capture any other information from your computer, nor do we track or collect information outside of your participation in the Panel. We do not link this automatically-collected data to any other information that we collect about users.
Essential Cookies
The essential cookies used in connection with this Panel are as follows:
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Site/Domain/Host |
Cookie Name |
Purpose of cookie |
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Domain name: https://www.leapresearchstudy.com |
efs--session |
This cookie captures the panelist’s session ID. A session ID is a unique number that a Web site's server assigns a specific user for the duration of that user's visit (session). |
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efs--session-cookiePolicy |
This cookie requires panelists to give their consent to the website to store or retrieve any information on a computer, smartphone or tablet. It is an additional cookie that requires panelists to agree to our cookie policy, that only has a timestamp in it. |
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csite |
This cookie contains the activated country version of the panel as an abbreviation (used by GeoIP). This saves the language ID of the panel website the panelist has visited. Based on the ID saved here, the panelist is redirected to the corresponding website language version. |
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panel-session |
This saves the panel session of the panelist. |
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Imperium |
RVIDExtId |
These cookies are used to store the unique codes produced using digital fingerprinting. This is used as part of our systems to uniquely identify online survey participants and for essential quality control purposes. Please see the "Digital Fingerprinting" information below for more information. |
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RIDC |
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RIDSCR |
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$supplier-$panelist |
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BCSI-CS-3c406c8752813e90 |
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RIDFPF |
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RID2 |
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ISIStest |
It is possible for you to delete 'cookies' or to prevent their use by adjusting the browser settings on your computer. However, if you do prevent our online surveys and Panelists’ website from using cookies, our surveys and Panelists’ website will not work properly and you will not be able to participate in this Panel.
Convenience Cookies
These cookies provide information regarding site usage and site preferences, providing you with a better user experience. You will be prompted to accept the usage of these cookies from your browser when entering the site. These cookies are not essential for survey participation.
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Site/Domain/Host |
Cookie Name |
Purpose of cookie |
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Other suppliers' domain |
Suppliers own cookies |
These pixels are inserted on registration form, usually on the conversion rate point, when suppliers are payed. It’s a double check for the suppliers and their partners on the number of respondents recruited. The code can be written in php/asp or javascript but not all the pixels use cookies (some supplier might, others will not). We don't know which suppliers do or do not use cookies. |
Special Cookies
In addition to our use of cookies, our online surveys automatically capture information about your IP Address, operating system, screen display settings, browser type, use of Flash and Java and to detect whether your computer has a webcam. We use this information to:
- ensure that the survey is delivered in a form suited to the software your computer is using.
- assist in providing support to you, should you have difficulty accessing or completing a survey.
- anonymized information is also used for research purposes, for example to determine the percentage of our Panelists in a specific country who use a certain type of browser.
The Panel website is not designed to respond to “do not track” signals received from browsers.
5. Use of Digital Fingerprinting?
We may use digital fingerprint technology, also known as "Machine Identification" or “digital fingerprint”, to gather certain information about your computer hardware and software, for example, IP address, monitor display settings, type of browser used, the operating system of your computer, etc. This information is sent to our trusted provider who converts it into a unique serial number – the digital "fingerprint" – and determines if it matches previous fingerprints. The data collected in this process and the digital fingerprint created is not tied to any of your personal data, but is stored separately on secured servers and only used for our legitimate interests of quality control, fraud prevention, preventing members from completing any survey more than once and for other online research quality purposes.
6. How long will Ipsos keep the personal data you provide?
How long we may retain personal data about you will depend upon the purposes for which the personal data was collected, whether you have requested the deletion of your personal data, and whether any legal obligations require the retention of your personal data (for example, tax and accounting purposes). We generally will not retain personal data any longer than is necessary to fulfil the purpose(s), which the personal data was collected. (Only if applied) If you earned points, we will retain personal data about you and the points earned for a period of (1) one year beyond the end of your membership in order to fulfil any reward. Once you redeem your points for a reward, we will retain the personal data specifically required for reward fulfilment for a period of two (2) years.
7. How can you get access to your personal data, correct it, request its transfer and/or erasure?
You are entitled, at any time, to ask us the following:
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to provide you access to your personal information |
Each user has the right to know the purposes of the processing, our personal data categories, the parties or categories of parties with which your personal data is shared, the data retention period, and the source of our data that is not collected directly from you. |
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request the rectification of incorrectly entered data |
We want to make sure that your personal information is correct and up-to-date. You can ask us to correct or remove information deemed inaccurate or obsolete. |
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to withdraw your consent |
When your personal data is processed based on your consent, you can withdraw this consent at any given time and we shall comply accordingly. |
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request the deletion of your personal data |
You can ask us to stop the processing or even delete the personal information that we hold about you. If your personal information is required to fulfill an Ipsos contractual obligation to you, Ipsos may be unable to fulfill this contractual obligation. Also, if your personal information is necessary for Ipsos to comply with certain legal obligations, your application can not be managed. |
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to object to the way we handle your data |
Please note that you have the right to oppose the processing of personal data based on a legal basis that Ipsos considers legitimate. This does not apply if a legal provision requires that the personal data are data to be processed. |
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request the transfer of your data to another data processor (the right to portability) |
You have the right to request from us to transfer your personal to another data processor in an easily readable format that can be used in this purpose. |
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to provide you with a copy of the personal information we have |
You can contact us if you want a copy of some or all of the personal information we store about you. |
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The right to lodge a complaint with a supervisory authority
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If you have any complaints, we will appreciate if you give us an opportunity to resolve any issue first, by contacting us as set out below. You are, however, always entitled to contact our regulatory body, the UK Information Commissioner at: https://ico.org.uk/global/contact-us/ or Information Commissioner's Office Tel: UK 0303 123 1113 (local rate) or +44 1625 545 745 if you prefer to use a national rate number Fax: +44 1625 524 510 Other national data protection authorities are also likely to accept your complaint. |
To exercise any of these rights, please contact our Data Protection Team, contacting us as set forth in paragraph 9, with “Leap Research Study” as the subject line.
8. How does Ipsos ensure your personal data is held securely?
We take our responsibilities to keep your personal data secure very seriously. As such we take every reasonable precaution to ensure your information is protected from loss, theft or misuse. These precautions include appropriate physical security of our offices, controlled access to computer systems, and use of secure, encrypted internet connections when collecting personal data. As we collect personal data and we are under direct jurisdiction of General Data Protection Regulation, we have implemented a personal data protection system that takes into account all the controls included in the legal requirements.
As part of our commitment to the security of your information, IIS has regular internal and external audits of its information security, and is certified to be compliant with the requirements of the International Standards for Information Security ISO 27001, Market, Opinion and Social Research ISO 20252, and Quality Management ISO 9001.
9. Who to contact if you have any questions about this panel or this privacy policy?
If you have any questions about this Panel or how your personal data will be used, please contact the study team. They can be contacted by email sent to support@leapresearchstudy.com.
Or by letter sent to Leap Research Study Team
Ipsos MORI UK
3 Thomas More Square,
London, E1W 1YW
United Kingdom
If you have any questions or require further information this privacy policy, Ipsos’ compliance with data protection laws or information we may hold about you, please contact our Data Protection Department. They can be contacted by email sent to compliance@ipsos-mori.com with “Leap Research Study Team” as the subject line.
Ipsos MORI UK
Attn: Data Protection Officer
Compliance Department
3 Thomas More Square,
London, E1W 1YW
United Kingdom
Please quote your email address used for Leap Research Study in your email or letter.
10. Changes to this privacy policy:
We keep this privacy policy under regular review and we will place any updates on this webpage. We will also inform you of any changes via email or when you log-on after any change. Our privacy policy was last updated on July 31, 2019.
11. Useful Links:
Ipsos Group: www.ipsos.com
Insights Association: www.InsightsAssociation.org
ESOMAR: www.esomar.org